FAQ

All items are made to order. 

Do you offer free local pickup?
Yes, at checkout you and select local pickup for free instead of having your order shipped. We are located in Murrieta, CA. 

What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple pay. All transactions are processed through Stripe.

Can you cancel my order?
Yes, we are able to cancel most orders within 24 hours of the order being placed. Please contact us at tiffany@tiffzippy.com to see if your order is eligible for cancellation.

Is your website secure?
Yes. On any page where you are asked to enter your address, phone number or credit card information, we use a secure server through Stripe that keeps your information safe.  

Do you do custom work/requests?
Yes, we love making custom personalized orders for customers. Depending on what you need there will be a small design fee.

Do you accept wholesale orders?
Yes, please contact us via email at tiffany@tiffzippy.com for more information on wholesale. 

Is there any sales tax on my purchase?
Orders shipped in California are subject to sale tax. Shipping options and sales tax will be displayed during checkout.